Effective Date: September 15, 2025
Overview
Bermuda Pools (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website bermudapools.co.nz or contact us about our pool services.
Information We Collect
Information You Provide to Us
When you use our contact forms or communicate with us, we may collect:
- Your name
- Email address
- Phone number
- Property address
- Details about your pool project or inquiry
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Device information
How We Use Your Information
We use your personal information to:
- Respond to your inquiries about our pool services
- Provide quotes and project estimates
- Schedule consultations and site visits
- Communicate about ongoing projects
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With contractors or suppliers directly involved in your pool project
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our customers or others
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for up to 7 years for business and legal compliance purposes.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Make a complaint about our privacy practices
Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Bermuda Pools
Email: info@thecompositegroup.co.nz
Phone: (03) 384 9482
Address: 187 Dyers Road, Bromley Christchurch
For privacy complaints that cannot be resolved directly with us, you may contact the Office of the Privacy Commissioner at privacy.org.nz or call 0800 803 909.
This policy complies with the New Zealand Privacy Act 2020. Last updated: September 15, 2025